Privacy Policy

We collect different types of information to provide and improve our Service. This includes data you provide directly and data we collect automatically.

Information You Provide Directly

• Account Information: Your name, email address, password, and profile picture when you create or update your account.
• Transaction Data: Details of your transactions, including products purchased, payment information (processed securely by a third-party payment processor), and shipping address.
• Communications: Content of your messages, product reviews, and any inquiries sent to our customer support.

Information We Collect Automatically

• Device and Usage Information: We collect data about how you access our Service, including your IP address, device model, operating system, app version, and unique device identifiers (e.g., Android Advertising ID) for analytics and security purposes.
• Location Data: With your explicit permission, we may collect precise or approximate location information to enable location-based features, such as shipping cost estimates and local seller discovery.
• Cookies and Similar Technologies: We use cookies and similar trackers to remember your preferences, keep you logged in, and analyze app usage to improve our service.

We use the information we collect for the following purposes:

• To Provide Core Functionality: To enable account creation, process transactions, fulfill orders, and facilitate communication between customers and sellers.
• For Analytics & Improvement: To understand how users interact with our app, personalize content, fix bugs, and develop new features.
• For Advertising & Monetization: To display relevant ads (e.g., via Google AdMob) and measure their effectiveness, which helps us provide a free or low-cost service. You can opt-out of personalized ads through your device settings.
• For Security & Fraud Prevention: To verify your account, prevent fraudulent activity, and enforce our terms of service.
• To Comply with Legal Obligations: To meet legal requirements and respond to lawful requests from authorities in accordance with Indian law.

We do not sell your personal data. We may share your information in the following limited and necessary circumstances:

• With Sellers & Customers: We share information required to complete a transaction, such as your name and shipping address with the seller.
• With Service Providers: We share data with trusted third parties who perform services on our behalf, such as payment processing, order delivery, data analytics (e.g., Google Analytics for Firebase), and cloud hosting. These providers are contractually obligated to protect your data.
• For Legal Reasons: If required by law, subpoena, or to protect the rights, property, or safety of My Brand, our users, or the public.

We are committed to protecting your data. We implement a variety of security measures to maintain the safety of your personal information, including:

• Encryption of data in transit using HTTPS/TLS protocols.
• Use of secure, reputable cloud infrastructure (e.g., Google Firebase).
• Regular security reviews and updates to our systems.

While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure.

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax and commercial laws), resolve disputes, and enforce our legal agreements and policies.

In accordance with Google Play Store policy, you have the right to request the deletion of your account and associated personal data. We provide a clear and accessible way for you to do this.

To request data deletion, please send an email with the subject "Data Deletion Request" to our support team. Please include the name and email address associated with your account to help us identify you.

Email for Deletion Requests: mbrandhelp@gmail.com

We will process your request in a timely manner, subject to any legal or operational retention needs.

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records as soon as possible.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: mbrandhelp@gmail.com

You can also find our full business address and phone number on our Contact Us page.